The MKW Difference
Full Video Transcript
Mindy: Hi, I’m Mindy Warden. And I own MKW Staging and Redesign. I decided to go into staging and redesign because I have a love of everything home and everything design. And I’ve been doing this for years. And when I was actually selling my house, a realtor at the time told me that I should stage all of her listings. So I looked into the opportunity to stage, and I decided to do it full-time. I find it interesting and fun when I can do a remix in a room for a very low budget, and it just brings a new life into a space. And that’s the exact same thing that staging does for a homeowner. Even though they are going to be moving, it actually invigorates them and gets them excited about the process, which can be stressful at times. So it’s an opportunity to go into a home and to really change up the space and make it appeal to a large buyer audience.
Dana: Hi, I’m Dana Vespremi. And I’m a realtor with the Charles Reinhart Company. And I’m a big believer in the benefits of hiring a professional stager to assist my clients in getting their homes ready for sale. In fact, it’s a major part of my listing presentation that I give to new clients, and you should see their eyes light up when I tell them that I’m going to hire MKW Staging and Redesign to come in and give them an initial consultation.
Mindy: At MKW Staging and Redesign, we use a phased approach for every job that we go into. So Phase One is working with all of the existing accessories that a homeowner has. Phase Two would be recommending minor purchases, things that would only enhance the look and feel of the home. And Phase Three would be cosmetic changes, anything that absolutely has to be done in order for the home to sell, something that a buyer would notice right away walking through. So you want to make sure that the homeowners are educated on the process and that they can feel comfortable when they’re making their decision on which way they want to go when they do stage their house.
Dana: Let’s face it. A lot of today’s home buyers are watching HGTV, and so they have certain expectations of what they expect a home to look like when they walk in. And that’s exactly what Mindy and her team at MKW help me to do. They help to meet and often exceed those expectations. Mindy has been really great to work with. Just last week, she staged a home for me in Ann Arbor, and within 24 hours, we had five offers, all of them over list price. And as you can imagine, my clients were absolutely thrilled.
Mindy: I think what really makes MKW stand out is the customer service that’s provided. When the customer calls, or a client I’m working with, we’re talking about their experience. It’s very personal. It’s very much a relationship, an opportunity for us to build a relationship, so we can continue to work together in the future, if there’s an opportunity. So I feel like the experience has to start from that first initial call when I walk into their home, of really building that relationship. So the entire process from consult to staging day is as easy as possible and is seamless for them. I’m a certified professional home stager and interior redesigner. I didn’t think it was necessary to go get the certification, but I felt it was important for me because I wanted a foundation. I wanted to have resources that I could go back to, and combine that with some really rock solid knowledge. I think it’s just a winning combination.